A service catalogue is a detailed compilation of the services provided by an organization, serving as an essential resource for both service providers and customers. It outlines the available services and acts as a reference for service delivery. Each service catalogue should include key elements such as the service name, service description, type of service, supporting services, business owners, service owners, business priority, and service level management. At ITA, we carefully evaluate your company’s service catalogues based on these key elements, assess and score each component to identify opportunities for enhancement, and offer insightful feedback to improve the document.
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